Privacy Policy

At PetCareCalifornia, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us in any way. By using our services or providing personal information, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you sign up for services, book an appointment, or contact us, we may collect details such as:

  • Name

  • Email address

  • Phone number

  • Address

  • Pet-related information

Payment Information

If you make a payment, we may collect payment-related details. All payment transactions are processed securely through trusted third-party payment processors. PetCareCalifornia does not store your card details.

Usage Data

We may collect information about how you interact with our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Location data (approximate)

Cookies & Tracking Technologies

We use cookies to improve user experience, remember preferences, and analyze website performance.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide Services: Process bookings, appointments, and pet care services

  • To Improve Services: Personalize content, recommendations, and user experience

  • To Communicate: Send confirmations, updates, and respond to inquiries

  • To Process Payments: Securely manage transactions

  • Marketing & Promotions: Share updates, offers, and promotional content (you may opt out anytime)

3. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information. Sensitive data is protected using secure encryption methods.

However, no online data transmission or storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share information only in the following cases:

Service Providers

Trusted third-party partners (payment processors, hosting providers, customer support tools) may access information solely to perform services on our behalf and must maintain confidentiality.

Legal Requirements

We may disclose information if required by law or legal processes.

Business Transfers

In case of a merger, acquisition, or sale, personal information may be transferred. Users will be notified of such changes.

5. Cookies and Tracking Technologies

Cookies help us understand user behavior and improve site functionality. You can manage or disable cookies via your browser settings. Disabling cookies may limit some website features.

6. Your Rights & Choices

Marketing Opt-Out

You can unsubscribe from promotional emails using the link provided in emails or by contacting us directly.

Access, Update, or Delete Data

You have the right to request access, correction, or deletion of your personal data by contacting us at:
info@petcarecalifornia.com

We respond within a reasonable timeframe.

7. Third-Party Websites

Our website may contain links to third-party websites. PetCareCalifornia is not responsible for their privacy practices. Please review their privacy policies before sharing information.

8. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If such data is identified, it will be promptly deleted.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. We encourage regular review.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, contact us at:

Email: info@petcarecalifornia.com
Phone: 1800-154-4589
Address:
B-294, Patel Nagar 2nd,
Ghaziabad, Uttar Pradesh, India