Terms & Conditions

Welcome to PetCareCalifornia. Please read these Terms and Conditions carefully before using the PetCareCalifornia website operated by PetCareCalifornia.

By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website or services.

1. Use of the Website

Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our website and services. If you are under 18, you may use our services only with the involvement and consent of a parent or legal guardian.

User Account

Certain services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Please notify us immediately of any unauthorized use.

Prohibited Activities

You agree not to use the website for any unlawful or harmful purposes, including but not limited to:

  • Attempting unauthorized access to systems or data

  • Uploading viruses or malicious software

  • Violating any applicable laws or regulations

2. Services

Service Description

PetCareCalifornia provides pet care services including grooming, veterinary care, boarding, daycare, pet training, and pet supplies. All services are subject to availability and may be updated or modified at any time.

Booking Services

Appointments can be booked through our website or by contacting us directly. By booking a service, you agree to our pricing, payment, and cancellation policies.

Payment

Payments are due at the time of booking or service completion unless stated otherwise. Payments are processed securely through third-party payment providers.

3. Pricing and Payments

Prices

All prices displayed on our website are in Indian Rupees (INR) and may change without prior notice. Final pricing may vary based on service requirements.

Payment Methods

We accept payments via credit/debit cards, bank transfers, and other methods as specified on the website. You confirm that all payment details provided are accurate and authorized.

Refunds

Refund requests are reviewed on a case-by-case basis. If you are dissatisfied, please contact us within 7 days of service completion for resolution.

4. Cancellations & No-Show Policy

Cancellations

Please provide at least 24 hours’ notice to cancel or reschedule an appointment. Failure to do so may result in a cancellation fee.

No-Show

Failure to attend an appointment without prior notice may result in a no-show charge.

5. User-Submitted Content

Content License

By submitting content such as photos, reviews, or comments, you grant PetCareCalifornia a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content for marketing and promotional purposes.

Responsibility

You are solely responsible for submitted content and agree not to post unlawful, offensive, defamatory, or infringing material.

6. Intellectual Property

Website Content

All content on this website — including text, images, logos, graphics, and trademarks — is the property of PetCareCalifornia and protected by intellectual property laws. Unauthorized use is strictly prohibited.

Services

All service-related materials are also protected. Any unauthorized reproduction or misuse is prohibited.

7. Privacy

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Limitation of Liability

Disclaimer

Our website and services are provided on an “as is” and “as available” basis without warranties of any kind.

Liability

To the maximum extent permitted by law, PetCareCalifornia shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.

9. Indemnification

You agree to indemnify and hold harmless PetCareCalifornia, its employees, affiliates, and partners from any claims, losses, or damages arising from your use of the website or violation of these Terms.

10. Modifications to Terms

We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Ghaziabad, Uttar Pradesh, India.

12. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Email: info@petcarecalifornia.com
Phone: 1800-154-4589
Address:
B-294, Patel Nagar 2nd,
Ghaziabad, Uttar Pradesh, India